Operations Coordinator

About the role

The Operations Coordinator is a full‑time hybrid position based in Dubai, responsible for coordinating daily delivery operations, scheduling routes, assigning drivers and ensuring timely, accurate service.

Key responsibilities

• Coordinate daily delivery operations, schedule routes and assign drivers.
• Monitor delivery performance and prepare operational reports.
• Maintain records, update systems and support workforce planning.
• Liaise with clients, drivers and internal teams to resolve issues and manage inquiries.
• Analyze operational data, identify bottlenecks and support continuous‑improvement initiatives.

Required profile

• Strong operations management experience in logistics or delivery.
• Analytical ability to interpret data and track performance metrics.
• Effective communication and customer‑service skills.
• Administrative competence for record‑keeping and reporting.
• Organizational skills with attention to detail and ability to prioritize in a fast‑paced environment.
• Previous logistics or delivery experience preferred.
• Ability to work independently and collaboratively in a hybrid setting.

Required skills

• Proficiency with basic office software.
• Familiarity with logistics or CRM tools.