Operations Supervisor - The Grove Abu Dhabi

About the role

The Operations Supervisor at The Grove Abu Dhabi oversees day-to-day operational workflows, manages front-line staff and ensures efficiency across supply chain, warehousing or retail processes. The role maintains high standards of execution, optimizes team performance, ensures compliance and resolves operational bottlenecks in real time.

Key responsibilities

• Supervise daily operations, keeping workflows smooth, schedules adhered to and performance targets met.
• Coach, train and supervise staff, manage shift scheduling, task allocation and performance reviews.
• Monitor stock levels, oversee receiving, shipping and inventory counts, and coordinate logistics to avoid stockouts or bottlenecks.
• Identify workflow inefficiencies and work with management on practical process improvements.
• Ensure compliance with company policies, safety regulations and quality control standards.
• Troubleshoot operational challenges, equipment issues or supply chain disruptions quickly to minimize downtime.
• Track operational metrics, keep daily logs and report KPIs to senior management.

Required profile

• 3-5 years of experience in operations, logistics, warehousing or retail administration, including at least 1-2 years in a supervisory or leadership role.
• Associate or bachelor's degree in Business Administration, Supply Chain Management, Operations or a related field.

Required skills

• Proficiency in inventory management systems, ERP software and MS Office / Excel.
• Strong leadership, problem-solving, organizational, time-management and communication skills.