Outlet Manager – Retail & F&B

About the role

BEAMS combines Japanese retail, hospitality and lifestyle experiences. We are seeking an experienced Outlet Manager to lead day‑to‑day operations at BEAMS Abu Dhabi, reporting to the General Manager and ensuring safe, consistent, and commercially effective performance.

Key responsibilities

• Lead daily opening, closing, staffing, briefings and Manager on Duty coverage.
• Drive sales, customer experience and controllable‑cost targets across Retail and F&B.
• Coach and develop Assistant Managers and frontline teams.
• Oversee Secret Chamber operations, safety and visitor experience.
• Monitor stock, food cost, waste, labour deployment and operating performance.
• Support recruitment and people‑related decisions.
• Lead incident, emergency, security and business‑continuity response.
• Provide F&B management cover when required and identify commercial, safety, compliance and reputational risks.

Required profile

• 7+ years of experience in premium retail, hospitality or lifestyle operations.
• 3+ years in store, outlet or multi‑department leadership.
• Strong experience across Retail and F&B operations.
• Relevant degree or equivalent experience preferred.
• Fluent English; Arabic or Japanese is an advantage.
• Ability to work shift‑based schedule, including evenings, weekends and holidays.

Required skills

• Food Safety HACCP certification.
• Food Safety knowledge.