Personal Assistant to the General Manager

About the role

The Personal Assistant will support the General Manager of Fairmont The Palm, a luxury resort on Palm Jumeirah. This role ensures smooth daily operations by managing schedules, communications, and executive documentation.

Key responsibilities

• Manage the General Manager’s calendar, appointments, meetings, conferences and coordinate venues, travel itineraries and supporting documents.
• Handle correspondence, screen telephone calls, respond to enquiries and direct requests professionally and promptly.
• Prepare presentations, briefing papers, reports and maintain efficient Executive Office systems, including data management, record‑keeping and filing.
• Coordinate travel and accommodation arrangements, monitor supplies, issue and track gift vouchers, and ensure regular reports are submitted on time.
• Liaise with Executive Assistants at regional headquarters and other properties, and work closely with the Executive Committee and department heads to facilitate communication and follow‑up on action items.

Required profile

• Minimum of 2 years experience in a similar role within a luxury hotel environment.
• Excellent verbal and written communication skills with strong organizational abilities and attention to detail.
• Professional discretion and the ability to work under pressure while maintaining confidentiality.

Required skills

• Proficiency in Microsoft Outlook.
• Proficiency in Microsoft Word.
• Proficiency in Microsoft PowerPoint.
• Proficiency in Microsoft Excel.