Personal Assistant to the General Manager

About the role

Fairmont The Palm, a luxury resort on the Palm Jumeirah in Dubai, is hiring a Personal Assistant to the General Manager. The role covers the Executive Office, managing the GM's schedule, correspondence, travel and reporting, and supporting the Executive Committee and department heads.

Key responsibilities

• Manage the General Manager's calendar, including appointments, meetings and conferences, and coordinate supporting documents, venues and travel itineraries.
• Handle correspondence and requests for information or assistance professionally and promptly.
• Conduct research and liaise with internal and external stakeholders; screen calls and direct enquiries.
• Coordinate travel and accommodation arrangements for the General Manager.
• Prepare presentations, documents, briefing papers and reports.
• Maintain Executive Office systems, including data management, recordkeeping and filing, and ensure reports are submitted on time.
• Manage the issuance and tracking of gift vouchers and keep office supplies adequate.
• Support special projects and work with support departments to ensure compliance with hotel policies and standards.
• Work with the Executive Committee and department heads, and liaise with Executive Assistants at regional headquarters and other properties.
• Maintain the duty roster and annual leave plan.

Required profile

• At least 2 years of luxury hotel experience in a similar role.
• Excellent verbal and written communication skills.
• Well-developed organisational skills and attention to detail.
• Professional discretion.

Required skills

• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel).