Product Manager – E-Commerce

About the role

We are seeking a Product Manager – E-Commerce to own and drive the digital commerce experience across web and app platforms for our brand in the GCC region. The role will collaborate with business, technology, design, data, operations, and marketing teams to deliver scalable e‑commerce solutions.

Key responsibilities

• Own the end‑to‑end product roadmap and translate priorities into clear, well‑scoped PRDs.
• Manage a multi‑currency, multi‑language storefront (including Arabic/RTL) across GCC countries, covering catalogue, pricing, promotions, payments and localisation.
• Drive platform delivery, including upgrades, migrations and third‑party integrations such as OMS, search, payments, CRM and analytics tools.
• Run agile delivery cycles, uphold release and quality gates, and partner with QA on testing, sign‑off and security checks.
• Maintain platform stability, targeting zero critical outages while shipping new features.
• Own commercial outcomes, improving conversion, units per transaction and fulfilment while enhancing gross‑to‑net ratio.
• Manage relationships with cross‑functional stakeholders, vendors and delivery partners, and represent the brand in leadership reviews.

Required profile

• 3–6 years of product management experience, preferably in e‑commerce, retail, marketplace or digital commerce.
• Hands‑on experience with live transactional e‑commerce platforms and commerce platforms.
• Experience managing a multi‑region, multi‑language storefront, ideally including Arabic/RTL markets.
• Good understanding of analytics tools such as GA4, Firebase, Tableau or Power BI.
• Strong knowledge of core commerce flows: product listings, cart & checkout, pricing, promotions, returns, order management, search and payments.
• Skilled in writing PRDs and running agile delivery using Jira and Confluence, with experience in A/B testing.
• Excellent stakeholder management and communication skills, acting as the single accountable owner for the brand.

Required skills

• GA4
• Firebase
• Tableau
• Power BI
• Jira
• Confluence
• SQL
• Excel