Product Owner – Digital Banking (NHL Project)

About the role

We are seeking a Product Owner to lead the digital product stream for the NHL Project, delivering mobile‑first banking solutions and driving end‑to‑end customer journey automation.

Required profile

• 5‑7 years of experience in digital product ownership/management within banking or financial services, with a focus on mobile‑first products.
• Minimum 3 years leading BFSI digital transformation and process automation initiatives.
• Strong project and stakeholder management skills, able to align cross‑functional teams and resolve conflicts.
• Hands‑on Agile/Scrum experience, including backlog management, user stories and release planning using tools such as Jira, Confluence or Azure DevOps.
• Proven experience integrating enterprise platforms such as Mobile Apps, CRM (Microsoft Dynamics 365), eKYC, Core Banking and document management systems.
• Excellent communication and documentation abilities, capable of writing clear BRDs, FSDs, user stories, process flows and acceptance criteria.
• Ability to work independently as the lead Product Owner for a product stream and make outcome‑driven decisions.
• Bachelor’s degree in Business, Computer Science, Engineering or a related field, or equivalent experience.

Required skills

• Workflow BPM engines
• Customer Onboarding
• Interface contracts
• Backlog management
• Event‑driven integrations
• eKYC
• Core Banking
• Agile Scrum
• JSON
• Jira
• REST
• Confluence
• Release planning
• API Management
• User Stories
• Azure DevOps