Quality Control Officer - Warehouse

About the role

The Quality Control Officer will support daily warehouse operations, ensuring that all pharmaceutical and medical equipment products are stored, handled, and dispatched in compliance with UAE regulatory standards. This role focuses on maintaining high safety, inventory, and quality standards while collaborating closely with the Assistant Manager, Warehouse Operations.

Key responsibilities

• Assist in overseeing receiving, storage, and dispatch activities to meet accuracy and efficiency targets.
• Perform quality checks on incoming shipments, verifying batch numbers, expiry dates, labeling, and packaging integrity.
• Document and report non‑conforming or damaged items, initiate quarantine, and coordinate with BSQ and logistics teams.
• Maintain audit‑ready quality records, including temperature logs, deviation reports, CAPA actions, and SOP versions.
• Identify, investigate, and resolve quality deviations such as temperature excursions, and track corrective actions to closure.
• Conduct regular internal audits to ensure compliance with MOHAP/DOH regulations and industry best practices.
• Support outbound shipment processing, ensuring timely and compliant product release.
• Manage documentation for drug classification, registration, and regulatory permits.
• Oversee end‑to‑end quality handling for product returns, recalls, and counterfeit investigations.

Required profile

• Experience in warehouse quality control, preferably within the pharmaceutical or medical equipment sector.
• Familiarity with UAE pharmaceutical regulations and Good Distribution Practice (GDP) standards.
• Strong attention to detail and ability to conduct root‑cause analyses.
• Excellent record‑keeping and documentation skills.

Required skills

• Temperature monitoring systems