Quality Control Specialist / Quality Assurance Analyst

About the role

A full-time, mid-to-senior level Quality Control Specialist / Quality Assurance Analyst is sought to oversee product quality inspections, evaluate quality management processes and ensure products, materials and procedures meet quality standards. The role works with production, engineering, procurement, operations and management teams to find quality issues, investigate root causes, implement corrective actions and improve product reliability.

Key responsibilities

• Inspect incoming materials, work-in-progress and finished goods against approved specifications, technical drawings and quality standards
• Develop, implement and maintain quality control procedures, inspection plans and QA guidelines
• Document inspection results, defect classifications and quality observations; analyse quality data and trends
• Perform root cause analysis and coordinate corrective and preventive actions (CAPA)
• Prepare inspection reports, nonconformance reports, audit findings and management summaries
• Support internal, external and supplier audits and evaluate supplier quality performance
• Monitor defect rates, rejection rates, rework and first-pass yield, and recommend process improvements
• Investigate customer complaints, help with new product introduction and provide quality awareness training
• Ensure equipment is maintained, calibrated and traceable, and identify automation opportunities

Required profile

• Bachelor's degree or diploma in Quality Management, Engineering, Manufacturing, Industrial Technology or a related field
• Relevant experience in quality control, quality assurance, product inspection, manufacturing or process improvement
• Experience inspecting incoming materials, in-process products and finished goods
• Ability to interpret technical drawings, specifications and work instructions
• Strong analytical skills, attention to detail and good communication skills

Required skills

• Proficiency in Microsoft Excel
• Root cause analysis and CAPA coordination
• Knowledge of ISO 9001 is advantageous; familiarity with SPC, failure analysis and quality tools is beneficial
• Experience with quality management software, ERP or manufacturing execution systems is advantageous

What we offer

• Competitive salary and comprehensive benefits
• Professional development and certification support
• Career progression toward Senior Quality Control Specialist, Quality Assurance Manager, Quality Systems Manager, Quality Engineering Specialist or Head of Quality