Receptionist - Dubai

About the role

A client of MENA Alliances is looking for a highly organised and professional Receptionist for its Office Services department in Dubai. As the first point of contact for clients and visitors, the role creates a welcoming atmosphere and keeps day-to-day office operations running smoothly.

Key responsibilities

• Greet clients and visitors, manage the reception area, handle incoming calls and inquiries, and work with the reception team on task handovers
• Answer client inquiries, help with appointments and meetings, and act as a liaison between clients and staff
• Schedule appointments, manage calendars, prepare communications, coordinate business card requests, manage AMEX Corporate Credit Cards, process invoices, handle travel issues and liaise with the Facilities team
• Issue guest Wi-Fi, troubleshoot basic IT issues, help with Zoom and AV setups, and escalate IT problems
• Monitor office access, manage access cards, enforce security protocols and distribute parking cards
• Manage meeting room bookings, coordinate catering and ensure room setups
• Handle courier accounts, manage mail and deliveries, and coordinate business shipments

Required profile

• High school diploma or equivalent; an Associate's or Bachelor's degree in Business Administration, Office Management or a related field is preferred
• Minimum 3 years of experience in a corporate reception position; experience in financial services, management consultancy or professional services is a plus
• Fluent English
• Reliable, punctual and able to work independently

Required skills

• Word, PowerPoint, Excel and Outlook
• Basic IT troubleshooting and AV conference room setup
• Guest Wi-Fi management
• iProcurement or similar payment platforms