Receptionist – Front Desk & Customer Service

About the role

The Receptionist is the first point of contact for visitors and callers, ensuring a welcoming and professional atmosphere at Al Futtaim Electric Mobility in Sharjah. The role supports front‑desk operations, administrative tasks and coordination with the Aftersales team to uphold the company’s image.

Key responsibilities

• Schedule and coordinate meetings, assist visitors with access, seating and refreshments.
• Greet visitors and callers professionally, keep the reception area tidy and presentable.
• Deliver excellent customer service, address issues promptly and courteously.
• Direct calls and inquiries accurately, relay messages in a timely manner.
• Prepare and submit reports, correspondence and documentation on schedule.
• Maintain up‑to‑date, confidential visitor logs, contact lists and internal records.
• Liaise between reception and the Aftersales team to facilitate smooth workflow and customer satisfaction.

Required profile

• Diploma or Bachelor’s degree in Business Administration or related field (preferred).
• 1–3 years experience in front‑desk, customer service or administrative support, preferably in an automotive or service‑oriented environment.
• Strong verbal and written communication skills in English; Arabic is an advantage.
• High level of organization, attention to detail and ability to handle confidential information.

Required skills

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel