Receptionist

About the role

Cigna Healthcare, a division of The Cigna Group, is looking for a receptionist in Dubai. The role covers visitor reception, call handling, mail and document distribution, calendar management and general clerical duties, and also includes covering for absent administration staff and taking part in cross-functional projects.

Key responsibilities

• Greet, welcome, direct and announce visitors appropriately.
• Answer, screen and forward incoming calls, giving basic information when needed.
• Maintain a register of all external and internal mail, deliveries and couriers.
• Coordinate with drivers and office staff to collect letters from the post office and documents for insurance companies.
• Receive letters, documents and faxes and arrange their distribution or hand them to the right department or person.
• Control access and monitor the visitors' logbook, acting as gate-keeper so only designated visitors enter.
• Update appointment calendars and schedule meetings and appointments.
• Source suppliers when needed.
• Perform clerical tasks such as filing, photocopying, collating and faxing.
• Direct office helpers to ensure the health and safety of employees on the same floor.
• Replace administration staff during their vacations and take part in other duties and cross-functional projects as assigned.