Receptionist (Russian Speaker)

About the role

Join the Hilton team as a Receptionist and be the first point of contact for guests, delivering warm welcomes and memorable experiences. You will manage check‑in and check‑out processes while promoting hotel services.

Key responsibilities

• Greet guests, complete check‑in, assign rooms, issue keys and provide welcome materials or bell service assistance.
• Process check‑out, verify charges, handle payments, issue receipts and use the POS system accurately.
• Provide information on hotel offerings, rates, promotions and local area attractions.
• Use up‑selling techniques to promote hotel amenities and increase revenue.
• Respond to guest requests, resolve concerns promptly and manage communications.

Required profile

• High school diploma or equivalent; hospitality or business administration qualifications are a plus.
• Previous experience in a similar hotel reception role is advantageous.
• Strong verbal and written communication skills with a professional, friendly manner.
• Excellent customer service, interpersonal and organisational abilities.
• Well‑presented, punctual, reliable and able to work independently or as part of a team.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook).