Receptionist (UAE National) – Al-Futtaim Automotive Volvo
Al Futtaim Private Company LLC · Dubai
Job description
About the role
The Receptionist supports Al‑Futtaim Automotive in achieving its customer service targets by delivering high‑quality service through phone, email and face‑to‑face interactions. This role acts as a focal point for promoting a quality service culture and ensuring a positive experience for customers.
Key responsibilities
- Handle all incoming telephone communications, note reasons for calls and forward them to the appropriate team members.
- Provide excellent customer service, resolve queries promptly and coordinate with staff for drop‑in customers.
- Log calls with details, maintain up‑to‑date knowledge of personnel and procedures, and support administrative tasks.
Required profile
- Strong English communication skills.
- 1‑2 years of experience in customer service.
- Pleasant, proactive and motivated personality.
- Understanding of IT systems is advantageous.
Required skills
- Proficiency in using basic IT systems for logging and managing calls.
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Published 8 hours ago
Expires 1 month from now
12 views · 0 interested
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Al Futtaim Private Company LLC
Dubai