Receptionist (UAE National) - Automotive After-Sales

About the role

The Receptionist is the first point of contact for visitors and callers, supporting day-to-day administrative work and coordinating with internal teams. The role helps maintain the company's professional image through good customer service and organization, and bridges the gap between customers and the after-sales division.

Key responsibilities

• Schedule meetings and assist visitors with access, seating and refreshments
• Greet visitors and callers professionally and keep the reception area tidy
• Obtain positive feedback, resolve issues promptly and courteously
• Direct calls and inquiries accurately and relay messages in a timely way
• Complete reports, correspondence and documentation accurately and on time
• Keep visitor logs, contact lists and internal records accurate, up to date and confidential
• Coordinate between reception and the after-sales team

Required profile

• Diploma or bachelor's degree in Business Administration or a related field (preferred)
• 1-3 years of experience in a front-desk, customer service or administrative role, preferably in an automotive or service environment
• Excellent verbal and written English; proficiency in Arabic is an advantage

Required skills

• Proficiency in MS Office (Outlook, Word, Excel)
• Strong organizational and time-management skills
• Ability to multitask in a busy front-desk setting