Relationship Manager – Business Banking
Mashreq · Dubai
Job description
About the role
The Relationship Manager – Business Banking will manage a portfolio of Small Enterprise (SE) clients and generate new business opportunities across branch locations in Dubai. You will be responsible for meeting both borrowing and non‑borrowing financial objectives while delivering a high level of service.
Key responsibilities
- Maintain and grow existing SE relationships, ensuring customer satisfaction.
- Originate new SE relationships by actively sourcing walk‑in customers and business leads.
- Upsell, cross‑sell, and deep‑sell a range of bank products to meet target metrics.
- Take over relationships originated by the DS team or downgraded by the ME team following defined onboarding procedures.
- Identify opportunities to upgrade customers to the ME category based on needs profiling.
- Ensure portfolio quality through KYC reviews, due‑diligence monitoring, and AML compliance.
Required profile
- Proven experience in business banking or SME relationship management.
- Strong understanding of borrowing, deposit, and transaction services.
- Ability to meet financial and non‑financial targets.
- Knowledge of KYC, AML, and regulatory compliance processes.
- Excellent communication and customer‑service orientation.
Required skills
What we offer
- Competitive compensation package.
- Opportunities for professional development within a leading regional bank.
- Dynamic work environment in Dubai’s financial hub.
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Published 1 month ago
Expires 4 days from now
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Mashreq
Dubai
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