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Remote Customer Support Representative

TeamPrime · Abou Dabi

New Remote
Remote 🇬🇧 English
Helpdesk software

Job description

About the role

A remote Customer Support Representative is sought to deliver excellent service by phone, chat and email.

Key responsibilities

  • Respond to customer questions quickly and professionally
  • Resolve complaints and issues with a solutions mindset
  • Log customer interactions accurately in the support system
  • Escalate complex issues to the right team
  • Maintain a positive, customer-first attitude

Required profile

  • Strong verbal and written communication
  • Customer service experience preferred
  • Patient, empathetic and solution-focused approach
  • Reliable internet for remote work

Required skills

  • Comfortable with CRM and helpdesk software

What we offer

  • Company-provided laptop and tech
  • Paid parental leave
  • Retirement/401(k) matching
  • Wellness and fitness stipend
  • Internet and utility reimbursement

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec TeamPrime.
Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

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Published 1 day ago

Expires 1 month from now

10 views · 0 interested

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TeamPrime

Abou Dabi