Restaurant General Manager - Farmhouse by Syrco

About the role

The Ritz-Carlton in Ras Al Khaimah is hiring a General Manager for the Al Wadi Restaurant at Farmhouse by Syrco. The role covers restaurants, bars and room service, supervising daily operations, supporting menu planning, maintaining sanitation standards and helping servers and hosts during peak meal periods.

Key responsibilities

• Supervise and manage employees, manage day-to-day operations and review staffing levels
• Maintain service and sanitation standards in the restaurant, bar/lounge and room service areas
• Lead the food and beverage team, coach and mentor staff, and ensure compliance with food safety, liquor laws and policies
• Handle guest complaints, gather feedback and ensure corrective action improves service
• Manage human resources, including performance standards, training and employee satisfaction
• Oversee the financial aspects of the department, including purchasing and invoice payments
• Assist servers and hosts on the floor during busy periods and supervise shifts in the absence of the Assistant Restaurant Manager

Required profile

• High school diploma or GED, or a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or a related field
• 4 years of experience in food and beverage, culinary or a related profession, or 2 years with a degree