Sales Executive

About the role

The Sales Executive supports the Sales & Marketing team at The Ritz-Carlton Dubai by handling office duties, preparing sales documents, and promoting the brand both internally and externally. This position ensures smooth communication with clients and assists in driving revenue while maintaining guest loyalty.

Key responsibilities

• Perform general office tasks such as filing, emailing, typing, faxing, and copying to support the Sales & Marketing department.
• Prepare sales‑related documents, including proposals, contracts, and banquet event orders.
• Assemble promotional materials and information packages for clients.
• Utilise sales techniques to maximise revenue and retain existing guests.
• Enter, retrieve, reconcile, and verify sales data (commissions, leads, third‑party information) in the relevant software.
• Respond to guest inquiries about property facilities, rates, packages, and events via phone and email.
• Maintain professional appearance, confidentiality, and adherence to company policies.
• Support team collaboration, address employee concerns, and comply with quality standards.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience in sales or office support.
• No supervisory experience required.
• No specific licenses or certifications required.