Sales Executive - Leisure

About the role

The Sales Executive will drive leisure sales for the hotel, working closely with rooms, food & beverage and other revenue‑generating departments to meet targets. The role involves managing contracts, tracking bookings and ensuring excellent client service throughout the sales cycle.

Key responsibilities

• Maximise sales and achieve pre‑determined targets in collaboration with revenue‑generating departments.
• Maintain complete records of all sales agreements, contracts and quotations for residences.
• Establish an efficient trace file to ensure all booked business is properly tracked.
• Submit timely sales reports and conduct residence inspections for clients as required.
• Build and maintain strong relationships with existing clientele while exploring new business opportunities.
• Liaise with operational departments to meet guest requests and expectations.
• Handle guest and employee inquiries courteously, escalating unresolved issues for timely follow‑up.

Required profile

• Relevant degree or diploma in Hospitality or Tourism Management.
• Minimum 2 years experience in hotel sales or as an Assistant Manager in hotel operations.
• Strong problem‑solving, administrative and interpersonal skills.