Sales Manager – Nissan Retail (Al Ain)

About the role

We are seeking an experienced and results‑driven Sales Manager to lead our Nissan retail sales operation in Al Ain. Reporting to the Retail Sales Manager, you will be responsible for achieving vehicle sales targets, enhancing customer satisfaction, and developing a high‑performing sales team.

Key responsibilities

• Lead and manage daily operations of the retail sales team to meet sales and profitability targets.
• Develop, coach, motivate and support Sales Consultants to maximise individual and team performance.
• Monitor sales performance, pipeline activity and key KPIs, implementing action plans where required.
• Build and maintain strong customer relationships to enhance loyalty, retention and satisfaction.
• Handle customer escalations and ensure prompt resolution of complaints.
• Analyse market trends, competitor activity and customer preferences to identify growth opportunities.
• Prepare and present regular sales, gross profit and performance reports to management.
• Utilise CRM and DMS systems to manage leads, customer interactions and sales activities.
• Partner with Marketing to support promotions, campaigns and new product launches.
• Drive continuous improvement initiatives to increase operational efficiency and customer experience.

Required profile

• Bachelor's degree in Business Administration or a related discipline (preferred).
• 3–5 years of experience in a Sales Manager, Sales Supervisor or similar automotive sales leadership role.
• Proven track record of achieving ambitious sales targets and business objectives.
• Fluent English communication skills.

Required skills

• CRM systems
• DMS systems

What we offer

• Join one of the UAE's leading automotive groups.
• Lead a well‑established retail sales operation.
• Work with one of the world’s most recognised automotive brands.
• Opportunity to make a direct impact on sales performance, customer experience and team development.