Seamstress / Tailor

About the role

The Lana, a Dorchester Collection hotel in Dubai, is looking for a permanent, full-time Seamstress/Tailor. The role covers the repair of uniforms, linen and other items, assists guests and the valet team with tailoring, and manages the issuance and upkeep of staff uniforms.

Key responsibilities

• Repair all uniforms, linen and other items so guests receive the best possible experience
• Assist guests on request with tailoring items and help the valet team sew buttons and fix small damage
• Issue new colleagues with uniforms, adjust them as needed, label and order them, and collect and issue uniforms by department and employee number
• Check items are clean, stain-free and undamaged, and give laundry and linen room assistance as required
• Ensure paperwork is up to date, prepare monthly reports on uniforms sent out, and complete inventories of uniforms, noting missing, damaged or stained items
• Follow up on outstanding items to be delivered and keep the work area clean, tidy and stocked

Required profile

• At least 3 years of experience in the luxury hotel field
• High school education
• Comfortable communicating in English, the primary language of the hotel
• Attention to detail, strong interpersonal skills and a guest-focused attitude
• Adaptable, able to multi-task and think on your feet

Required skills

• Computer literacy
• Tailoring and garment repair

What we offer

• Competitive salary package
• Development opportunities and training through the company's learning academy
• Complimentary stays with breakfast at sister Dorchester Collection hotels
• 50% off at bars and restaurants across the group, meals on duty, private medical insurance and life insurance
• Flight allowance every 24 months, shared company accommodation and company-provided transport to and from work
• Uniform provided by the company with complimentary laundry