Senior Specialist, External Communications

About the role

This role advises corporate communications across the Group and supports targeted storytelling and stakeholder engagement. It plans and supervises public relations and reputation risk management activities so that the business's operations are promoted to external stakeholders and the Group's reputation is strengthened.

Key responsibilities

• Review external communications operational plans and initiatives, identify gaps and recommend corrective measures to protect the Group's image locally and internally.
• Develop reputation risk management programs for proactive and reactive handling of issues affecting the Group's image.
• Advise management on critical reputation issues and communication challenges to support decision-making.
• Develop group public relations plans aligned with strategic objectives to build a positive reputation.
• Build strong media relations with local and global print and online media and journalists.
• Monitor trends and metrics on public perception and media coverage to improve PR strategies.
• Provide technical advice to subsidiaries, assets and operating companies on reputation management and PR strategies consistent across the Group.
• Create targeted storytelling and stakeholder engagement plans and content that deliver accurate, influential messages.

Required profile

• Bachelor's degree in communications, digital communication, marketing or equivalent.
• 10 years of experience in progressive, senior-level roles in corporate communications, digital communication, branding or similar, preferably in a large-scale organisation or across several industries.

Required skills

• Strong knowledge of corporate communication strategy development and implementation.
• Knowledge of digital platforms such as social media, websites and e-newsletters.
• Project management and delivery of web/digital projects in cross-functional teams.
• Creative, innovative approach to communications and strong written communication skills.