Senior Specialist IT System Engineer (UAE National)

About the role

The Senior Specialist – IT Systems Engineering is responsible for the full lifecycle of data‑center equipment and services, ensuring high availability, performance and compliance with service‑level standards.

Key responsibilities

• Maintain comprehensive knowledge of specifications and characteristics of servers, centralized storage and backup devices.
• Lead installation, preparation and commissioning of all systems equipment.
• Participate in sustaining and maintaining data‑center devices.
• Follow workflow sequences for all internal and user requests.
• Prepare and update manuals and diagrams for systems equipment.
• Classify, receive, distribute and issue equipment using the approved system.
• Ensure high‑quality installations and resolve daily issues through an agreed escalation process.
• Deliver services within approved SLA timeframes and monitor devices using monitoring tools.
• Execute recovery, restart and crisis‑management plans when services are interrupted.
• Guide and train section technicians as needed.
• Provide technical follow‑up for assigned projects and contribute to infrastructure development.

Required profile

• Master’s degree in Computer Information Systems, IT or related field with 4 + years experience, or Bachelor’s degree with 6 + years experience.
• UAE National preferred.

Required skills

• Server administration
• Storage systems management
• Backup solutions
• Monitoring tools
• Recovery and restart planning
• Crisis and disaster management