Senior Specialist – Sales Advisory & SME Liabilities (UAE Only)

About the role

The Senior Specialist Sales Advisory Liabilities (NeoBiz.RBG) will support Business Banking clients in their digital onboarding journey, ensuring fast and compliant account opening. The role focuses on maximizing successful digital applications while delivering an excellent client experience.

Key responsibilities

• Assist Business Banking clients in completing their digitally initiated onboarding journey in the shortest possible time, while ensuring full adherence to the bank’s control standards.
• Maximise the number of digital account applications successfully completed each month (i.e., accounts opened) and enhance the overall client experience throughout the process.
• Perform end‑to‑end review of customer‑initiated NEOBIZ and BCA applications to verify completeness and ensure submission of all mandatory documents by the clients.
• Provide expert guidance to clients as needed, addressing queries and facilitating smooth progression of their applications.
• Take full ownership of each allocated application, coordinating with key stakeholders and interacting with clients to guarantee processing and turnaround within defined timelines.