Service Advisor – Quick Service Center
Al-Futtaim · Doha
Job description
About the role
The Service Advisor at the Quick Service Center is the primary point of contact for customers, handling their service requests and ensuring a smooth, satisfactory experience from intake to vehicle delivery.
Key responsibilities
- Greet customers, record their requests, and prepare accurate job cards and estimates.
- Manage cash and petty‑cash transactions, reconcile vouchers, and deposit cash regularly.
- Monitor workshop workflow, obtain approvals for additional repairs, and follow up on job status.
- Assist customers at the parts counter, oversee inventory audits, returns, and promote parts sales.
Required profile
- Bachelor’s degree in Automobile or Mechanical Engineering or equivalent.
- Minimum 3 years’ experience as a Service Advisor in an automotive dealership.
- Strong customer‑service orientation with excellent communication and problem‑solving abilities.
Required skills
- Proficiency with SAP and other ERP systems.
- Advanced use of MS Office applications.
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Published 3 hours ago
Expires 1 month from now
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Al-Futtaim
Doha
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