Spa Therapist – Luxury Hotel, Dubai

About the role

The Waldorf Astoria Dubai International Financial Centre, a Forbes Five‑Star luxury hotel, is seeking a Spa Therapist to deliver personalized spa treatments and exceptional guest care. You will work in a high‑end environment, ensuring the highest standards of wellbeing, hygiene and service excellence.

Key responsibilities

• Welcome guests, provide discreet and personalized service throughout their spa journey.
• Perform professional massages, facial and body treatments in line with spa protocols and guest preferences.
• Conduct consultations, understand guest needs and recommend appropriate treatments and home‑care products.
• Maintain up‑to‑date knowledge of all spa services, products, facilities and promotions.
• Promote spa treatments and retail products to enhance guest experience and support revenue.
• Ensure treatment rooms, locker rooms and lounges are clean, organized and presented to brand standards.
• Manage appointments, process treatment and retail charges accurately, and report any billing discrepancies.
• Report maintenance issues, equipment faults and safety concerns promptly.

Required profile

• Passion for delivering high‑quality spa experiences in a luxury hospitality setting.
• Strong attention to detail and commitment to hygiene and safety standards.
• Excellent interpersonal and communication skills.
• Ability to work effectively as part of a team and adapt to a fast‑paced environment.

Required skills

• Massage
• Spa treatments
• Beauty therapy
• Treatment protocols
• Operating procedures