Studio Manager / Cluster General Manager – Boutique Fitness

About the role

Spartans Boxing Club is expanding its boutique fitness studios in Dubai (JLT & Arjan) and seeks a dynamic leader to own commercial and operational performance. You will drive membership growth, manage a small team, and ensure an exceptional member experience while reporting directly to the founder.

Key responsibilities

• Lead membership growth, retention and revenue performance across the studio.
• Co‑manage coaches and membership consultants, overseeing daily operations and member experience.
• Track weekly KPIs, own the sales pipeline and manage the CRM and digital tools.
• Contribute to social media, community building and Facebook ads management.
• Document and improve operational systems, member journey design and team training frameworks.

Required profile

• Natural connector who remembers members’ names and creates a welcoming atmosphere.
• Comfortable with numbers, targets, conversion rates and revenue forecasts.
• Highly organized, self‑driven and able to prioritize sales, operations, team management and marketing without supervision.
• People leader who motivates, develops and holds a small team to high standards.
• Experience in boutique fitness environments with a focus on member experience.

Required skills

• Digital tools
• Team Management
• Operational systems and processes
• Facebook ads management

What we offer

• Competitive base salary reflecting experience.
• Performance incentives directly tied to gym growth.
• Opportunity to shape future roles as the business scales.