Support Officer - Mechatronics Engineering

About the role

The Support Officer - Mechatronics Engineering is an entry-level position aimed at developing UAE Nationals through hands-on experience in integrated mechanical, electrical and automation systems. It supports daily maintenance, helps troubleshoot electromechanical systems and keeps automated and mechanical infrastructure running safely and reliably, while building technical and professional skills for long-term growth within the Engineering department.

Key responsibilities

• Provide first-level technical support for mechatronic systems, including mechanical, electrical, pneumatic, hydraulic and automated components.
• Assist in inspection, testing and preventive maintenance of equipment, control panels, motors, sensors, actuators, conveyors and robotics systems.
• Support troubleshooting of electromechanical faults and coordinate corrective actions under the supervision of senior engineers.
• Monitor system performance and report abnormalities, breakdowns or safety concerns.
• Assist in installation, commissioning, calibration and basic programming/configuration of PLC-controlled and automated systems.
• Maintain accurate records of maintenance activities, equipment logs, test results and technical documentation.
• Support compliance with safety standards, automation regulations and company engineering policies, and ensure HSE policy compliance.
• Coordinate with contractors, vendors and service providers for maintenance, upgrades and repairs, and support continuous improvement of automation efficiency and predictive maintenance.
• Prepare technical reports, work permits and other documentation as assigned by the Direct Manager.

Required profile

• High school diploma; a degree in Mechatronics, Mechanical, Electrical or a related engineering field is preferred.
• 0-2 years of experience in mechatronics, automation, maintenance or technical operations; fresh graduates are welcome.
• UAE National only.

Required skills

• Basic understanding of mechatronic systems and familiarity with automation systems and control technologies.
• Ability to read mechanical drawings, electrical schematics and basic PLC diagrams.
• Strong troubleshooting and analytical skills, attention to detail and safety awareness.
• Basic knowledge of testing tools and diagnostic instruments.
• Proficiency in Microsoft Office for reporting and documentation.
• Good communication, teamwork, prioritisation and ethical standards.