Support Staff for Back Store Operations

About the role

The Back Store Support Staff role ensures smooth store operations by handling goods receiving, storage, replenishment and supporting the sales floor. The position focuses on inventory accuracy, stock availability and maintaining a well‑organized back store.

Key responsibilities

• Receive deliveries, verify quantities, item codes and condition, and report any discrepancies.
• Move, sort, label and store merchandise in designated locations, following FIFO and safety procedures.
• Replenish shelves and assist sales‑floor colleagues with stock requests.
• Participate in stock counts, cycle counts and record stock movements using the store system.
• Maintain a clean, safe back‑store environment and comply with health, safety and loss‑prevention policies.

Required profile

• High school diploma or equivalent.
• 1‑2 years of retail or warehouse experience preferred.
• Basic numeracy and attention to detail.
• Ability to work in a team and communicate clearly.

Required skills

• Basic computer or stock‑system skills.
• Physical ability to lift within safe limits and operate equipment such as trolleys and pallet jacks when trained.