Warranty Administrator – Automotive

About the role

Bin Omeir Motors Company is seeking a Warranty Administrator to oversee warranty claims, technical campaigns, and product quality reporting. The role involves close coordination with the workshop, spare‑parts team, customers, and manufacturers to ensure efficient warranty processing.

Key responsibilities

• Prepare, submit and track warranty claims, ensuring timely approvals.
• Verify job cards, technician reports, photos and supporting documentation.
• Follow up on rejected or pending claims and coordinate technical campaigns and recalls.
• Prepare Product Quality Reports for recurring technical issues.
• Monitor warranty parts availability, back‑orders and generate weekly/monthly warranty KPI reports.

Required profile

• Bachelor’s degree in Business Administration, Logistics, Supply Chain, Automotive Management or a related field.
• 1–3 years of experience in administration, operations, logistics or automotive dealership environments.
• Strong attention to detail and ability to work under deadlines.

Required skills

• Advanced MS Excel
• Reporting and documentation
• ERP/DMS knowledge
• Basic understanding of vehicle systems and repairs