Welcome Ambassador

W Hotels · Dubai

Junior 🇬🇧 English

Job description

About the role

The Welcome Ambassador (Guest Arrival Expert) creates memorable first and last impressions for hotel guests in Dubai. Working on the front‑line, you will guide visitors through arrival and departure, ensuring every interaction feels personal and seamless.

Key responsibilities

Assist guests with check‑in and check‑out procedures, providing local area highlights.
Process operational needs, address guest requests promptly, and complete required reports.
Move throughout the lobby and public areas, standing, walking or sitting for extended periods.
Handle objects up to 50 lb unaided and up to 75 lb with assistance, following safety standards.
Maintain a professional appearance, uniform, and communication standards at all times.

Required profile

High school diploma or G.E.D. equivalent.
No prior related work experience required.
No supervisory experience or specific licenses needed.

Required skills

What we offer

Full‑time, on‑site position in a leading international hotel brand.
Equal‑opportunity workplace that values diverse backgrounds.

Questions fréquentes

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Published 1 month ago

Expires 3 days from now

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W Hotels

Dubai

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