Welcome Desk Talent Coach (Welcome Office)
W Hotels · Dubai
Job description
About the role
The Welcome Desk Talent Coach supports guests during check‑in, manages payment and key issuance, and ensures a smooth welcome experience. The role also acts as a coach for front‑desk staff, promoting fair treatment and high service standards.
Key responsibilities
- Process guest check‑ins, verify identity, assign rooms, and issue keys while handling all payment types.
- Maintain accurate guest accounts, enter Marriott Rewards information, and ensure rates match market codes.
- Compile daily reports, cashier and closing reports, and manage cash handling and bank drops.
- Notify Loss Prevention/Security of any theft reports and follow accounting procedures.
- Assist management in training, evaluating, counseling, and coaching front‑desk employees, fostering a positive work environment.
Required profile
- High school diploma or GED equivalent.
- At least 1 year of related work experience.
- At least 1 year of supervisory experience.
Required skills
- POS systems
- Computer systems
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 2 weeks ago
Expires 1 month from now
33 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
W Hotels
Dubai
Related job offers
-
Game Master – Live Escape Room Host
Escape the Room Dubai Dubai -
Food & Beverage Supervisor – Mediterranean Restaurant
FIVE Hotels and Resorts Dubai -
Restaurant Manager – Mediterranean Concept
FIVE Hotels and Resorts Dubai -
Junior Bartender
Marriott International Doubaï -
Demi Chef de Partie – Pizza Specialty
Autograph Collection Doubaï