Account Manager – Home Cleaning

About the role

Justlife is looking for an Account Manager to own the health of a portfolio of cleaning partners across the UAE. You will be responsible for driving partner growth, ensuring quality standards, and delivering the economics that keep customers coming back.

Key responsibilities

• Manage a portfolio of cleaning service providers as the single point of contact on the Justlife side.
• Track partner KPIs weekly, run monthly business reviews and address performance gaps.
• Coach partners on quality, scheduling, professional development and pricing.
• Onboard new cleaning partners, moving them from signed contracts to revenue‑generating within 30 days.
• Prepare weekly and monthly performance summaries and contribute to vertical‑level reporting.

Required profile

• Proven experience in partner or account management, preferably in a service‑oriented environment.
• Strong analytical mindset with the ability to diagnose performance issues and develop corrective plans.
• Excellent communication skills to act as the bridge between partners and internal teams (Operations, Quality, Finance, Product).

Required skills

What we offer

• Full‑time, on‑site position in Dubai.
• Opportunity to shape the partner ecosystem of a fast‑growing home‑services platform.
• Dynamic, hands‑on work environment with clear impact on customer experience.