Account Manager

About the role

The Account Manager will be responsible for nurturing relationships with assigned clients in the smart metering segment. The role focuses on ensuring client satisfaction, identifying growth opportunities, and collaborating with internal teams to deliver effective solutions.

Key responsibilities

• Build and maintain strong relationships with assigned clients, serving as the primary contact for inquiries and issues.
• Identify and pursue opportunities to grow business within existing accounts, contributing to sales proposals and presentations.
• Conduct regular client check‑ins, collect feedback, and ensure timely resolution of issues to maintain high satisfaction.
• Manage cash collection, ensuring payments are received on schedule and overdue balances are minimized.
• Stay informed on industry trends, market conditions, and competitor activities in the smart metering sector, providing insights to sales and product teams.
• Collaborate with marketing, product development, and customer service to deliver cohesive solutions and support new product launches.
• Maintain accurate records of client interactions and sales activities in the CRM system, preparing regular performance reports for management.