Account Manager - Journals & eBooks (East Africa)

About the role

Taylor & Francis Group, part of Informa, is looking for an Account Manager to lead the growth of its Journals and eBooks business in East Africa. The role focuses on expanding institutional sales, managing key accounts and strengthening relationships with consortiums, while driving year-on-year growth and deeper market penetration.

Key responsibilities

• Serve as key relationship manager for consortiums in East Africa, negotiating deals, renewals and strategic partnerships, and build relationships with university libraries, research institutions and government bodies
• Engage with Vice Chancellors, Library Directors, Research Heads and Procurement teams, and act as an ambassador on Open Access, digital learning and research dissemination
• Achieve at least 20% revenue growth over previous years by identifying new opportunities and upselling to existing clients
• Develop and run an account plan to grow eBook and journal subscriptions, and work with global teams on pricing, bundling and subscription models
• Promote blended models and Read & Publish (R&P) agreements aligned with Open Access policies
• Identify potential consortium partners and universities, and give market insights to marketing and product teams
• Track account performance and pipeline, report regularly to leadership, and take part in regional and global account meetings

Required profile

• Demonstrable B2B account management experience, institutional engagement or publishing sales (eBooks, journals or academic publishing preferred)
• Proven track record of revenue growth, high-value accounts and closing complex deals
• Strong account management experience, especially with consortiums
• Ability to travel across East Africa and, if required, other African regions
• Right to live and work in the UAE; based in the Dubai office, commutable distance, with frequent travel

Required skills

• Negotiation, communication and stakeholder management
• Knowledge of Open Access, Read & Publish models and digital content licensing is a strong advantage

Candidates are invited to apply through the company's careers site; applications close on 1 December 2026 and are shortlisted on a rolling basis.