Admin / Guest Experience Executive
Careers International · Dubai
Job description
About the role
Careers International is looking for an Admin / Guest Experience Executive in Dubai to manage guest communications, owner updates and administrative tasks. The role acts as the first point of contact for guests and supports operational workflows.
Key responsibilities
- Respond to guest inquiries and bookings via the PMS (Hostaway)
- Coordinate check-in and check-out schedules with the Operations Manager
- Monitor guest reviews and escalate complaints to the Operations Manager
- Update management on unit statuses and guest feedback
- Assist with reports on occupancy, revenue and maintenance alerts
- Support inventory tracking of consumables and amenities
- Ensure smooth communication between operations, cleaning teams and management
- Maintain all books, reports, folders and files related to company operations
Required profile
- Experience in hospitality or customer service
- Excellent communication and interpersonal skills
- Organized, detail-oriented and proactive
- Flexible and available for all-round hospitality tasks
Required skills
- Proficiency with PMS (Hostaway)
- Office tools
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Published 5 days ago
Expires 1 month from now
19 views · 0 interested
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Careers International
Dubai