Administration Executive – Car Rental Operations

About the role

We are seeking a professional, well‑organized Administration Executive with solid experience in the car rental sector. The role supports daily administrative tasks, customer service, and fleet coordination for our Dubai branch. You will ensure accurate documentation and smooth interaction with RTA and TARS processes.

Key responsibilities

• Welcome walk‑in customers, handle phone calls, emails, WhatsApp inquiries and prepare rental agreements.
• Maintain accurate customer records, invoices, agreements and daily reports in the rental management system.
• Handle RTA‑related procedures, TARS processes and vehicle documentation, coordinating with drivers and fleet teams.
• Monitor pending documentation, follow up on outstanding tasks and ensure compliance with company procedures.

Required profile

• Diploma or Bachelor’s degree in Business Administration, Management, Automotive or related field (preferred).
• Minimum 2–3 years of experience in the car rental industry, preferably in the UAE.
• Excellent communication skills in English; Arabic is an advantage.
• Strong organizational, coordination and time‑management abilities.

Required skills

• Proficiency in MS Office (Word, Excel, Outlook).