Administrative & Client Services Assistant

About the role

The Mother Tongue Center is looking for a proactive Administrative & Client Services Assistant to be the first point of contact for students and partners. This full‑time, on‑site position supports daily operations, ensures smooth client interactions, and upholds the centre’s professional reputation.

Key responsibilities

• Manage student registration, course scheduling, and placement test coordination.
• Handle inquiries via WhatsApp, email, and phone with clear, professional communication.
• Maintain accurate records in the Zoho Bigin CRM system.
• Coordinate between students, instructors, and management to ensure class readiness.
• Provide front‑desk support and oversee office logistics during split morning and evening shifts.

Required profile

• Fluent in Arabic and English (spoken and written).
• Resides in or can relocate to Al Khalidiya, within walking distance of the centre.
• Available for a split schedule: 8:00 AM‑1:00 PM and 4:00 PM‑8:00 PM.
• Strong organizational skills and a proactive problem‑solving mindset.

Required skills

• Experience with CRM systems, preferably Zoho Bigin.

What we offer

• Competitive monthly salary of 4,000 AED.
• Dynamic, multicultural work environment.
• Opportunity to interact directly with a diverse student base.