Admissions Officer

About the role

The Admissions Officer will be the first point of contact for prospective learners at Demont Institute of Management and Technology in Dubai. You will guide applicants through the entire admissions journey, from initial inquiry to enrollment, ensuring a smooth and supportive experience.

Key responsibilities

• Respond to phone, email, and walk‑in inquiries about programs, admission criteria, and application procedures.
• Review and verify applicant documents, schedule interviews or assessments, and update admission status in the system.
• Communicate admission decisions promptly and clearly to candidates and their families.
• Deliver presentations at recruitment events, open houses, and outreach activities.
• Collaborate with academic and administrative teams to coordinate onboarding for newly admitted learners.
• Maintain accurate records in the admissions and CRM databases.

Required profile

• Strong interpersonal and customer‑service skills with a focus on supporting diverse applicants.
• Experience or familiarity with international admissions processes.
• Excellent written and verbal communication abilities.
• Background or understanding of vocational training, higher education, or related fields.
• Bachelor’s degree in Education, Business, Communications, or equivalent experience.

Required skills

• Proficiency with office productivity tools (e.g., Microsoft Office).
• Experience using CRM or student information systems.

What we offer

• Full‑time, on‑site position in a dynamic, multicultural environment.
• Opportunities for professional development within the education sector.
• Engagement with a diverse learner community.