Airport Duty Officer (UAE Nationals Only)

About the role

In this pivotal role you will lead and support airport operational teams to deliver exceptional guest experiences and maintain seamless airport operations across all shifts. You will oversee critical operational areas, ensure compliance with safety standards and regulatory requirements, and contribute to continuous improvement initiatives.

Key responsibilities

• Lead and support airport operational teams to deliver exceptional guest experiences and maintain seamless operations across all shifts.
• Oversee critical operational areas, ensuring compliance with safety standards and regulatory requirements.
• Collaborate with cross‑functional departments to coordinate activities and resolve operational challenges in a 24/7 environment.
• Monitor and optimise operational efficiency, identifying opportunities to enhance processes and service delivery.
• Contribute to a culture of excellence and innovation, supporting Etihad’s commitment to world‑class aviation standards.

Required profile

• Bachelor’s degree completed within the last three years.
• UAE national, aged 21 or older, with a valid family book.
• Completion or permanent exemption certificate from UAE National Service (for males).
• Fluent in English (written and spoken).
• Ready to work in a fast‑paced, 24/7 environment and wear the Etihad uniform with pride.
• Open to working at airports outside the UAE.