Assistant Spa Manager

About the role

Support the daily management of Spa, Wellness, and Fitness operations at Four Seasons Resort Dubai, ensuring luxury service standards and operational excellence.

Key responsibilities

• Drive team performance through coaching, training, and continuous development.
• Support revenue growth via membership sales, retail performance, and upselling programs.
• Enhance spa offerings by identifying trends and introducing innovative treatments and products.
• Oversee the Spa Membership Program to meet sales, retention, and satisfaction targets.
• Manage administrative functions including payroll, inventory, retail, contracts, and vendor payments.
• Ensure compliance with brand standards, health and safety, and departmental policies.
• Collaborate with hotel leadership and cross‑functional teams to achieve departmental objectives and guest satisfaction.

Required profile

• Previous experience as an Assistant Spa Manager or similar leadership role in a luxury hotel, resort, or wellness environment.
• Proven ability to lead, motivate, and develop high‑performing teams.
• Strong understanding of spa, wellness, fitness, and luxury guest service operations.
• Demonstrated success in driving revenue through memberships, retail sales, and upselling.
• Experience managing budgets, payroll, inventory, and day‑to‑day operational administration.
• Excellent communication, interpersonal, and guest recovery skills.
• Strong organizational and problem‑solving abilities with a proactive leadership approach.

What we offer

• Competitive tax‑free salary and service charge.
• Complimentary accommodation with full‑board meals.
• Transportation to and from work.
• Medical and life insurance coverage.
• Annual leave, home‑leave ticket, and end‑of‑service benefits.
• Access to fitness, recreational, and social activities.
• Learning, development, and global career growth opportunities.