Attendance Receptionist

About the role

Cranleigh Abu Dhabi is seeking a motivated and hardworking person to join its Admissions team as an Attendance Receptionist. The role acts as the first point of contact for parents, visitors and staff on student attendance and front-of-house matters, ensuring accurate recording and reporting of attendance while supporting the wider admin team. It suits someone with prior experience in a school environment who wants to develop a career in admissions.

Key responsibilities

• Serve as the main contact for attendance queries from parents, staff and leadership.
• Monitor, record and update daily attendance in iSAMS/Engage.
• Follow up on unexplained absences, report trends to SLT and Heads of Year, and maintain punctuality logs.
• Issue follow-up letters to parents and coordinate late arrivals and early pick-ups via sign-in/out systems.
• Distribute daily absence reports and manage attendance records for events, trips and exam sessions.
• Greet and direct visitors, respond to phone and email enquiries, and support safeguarding by managing the sign-in system and issuing visitor badges.
• Work with ADEK-compliance systems and assist the Admin Team with communications, filing, printing and event preparation.
• Attend admin and pastoral team meetings as required.

Required profile

• O'Levels, NVQ, high school diploma or equivalent (attested certificate).
• 1-2 years in a school or customer service environment (preferred).
• Fluent English; Arabic is an advantage.
• Offers of appointment are subject to satisfactory references and police clearance.

Required skills

• Experience with school information systems (iSAMS/Engage/SIMS preferred).
• Strong interpersonal and organisational skills, professional telephone manner.
• Confident handling of confidential data, calm under pressure, excellent attention to detail.