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Bell Captain

SO/ Hotels & Resorts · Ras el Khaïmah

🇬🇧 English

Job description

About the role

We are seeking a Bell Captain to lead our bell staff at a luxury hotel in Ras Al Khaimah. This role combines hands‑on guest service with team leadership, ensuring every guest enjoys a seamless arrival and departure experience.

Key responsibilities

  • Lead, schedule, and supervise bell staff to maintain efficient operations.
  • Ensure timely luggage delivery and escort services for guests.
  • Coordinate with the front desk to fulfill guest requests and special arrangements.
  • Oversee the cleanliness and functionality of the lobby and bell desk area.
  • Mentor and train bell staff on service standards and hotel procedures.

Required profile

  • High school diploma or equivalent.
  • Prior experience in bell services with leadership responsibilities.
  • Strong communication and organizational abilities.
  • Good knowledge of local attractions and services.

Required skills

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    SO/ Hotels & Resorts

    Ras el Khaïmah