Business Development Manager, SoftPOS

About the role

qlub, a fast-scaling fintech behind Mastercard, Mubadala, e& and Shorooq, is looking for Business Development Managers to grow its SoftPOS offering across the UAE. SoftPOS turns a phone into a payment terminal with no extra hardware. The role identifies, engages and closes restaurant groups and independent operators, turning opportunities into long-term partnerships.

Key responsibilities

• Build a pipeline of restaurant, hospitality and F&B prospects across the UAE and source leads through your network, market research, referrals, field visits and outbound activity.
• Identify decision-makers and manage the full sales cycle from first contact to signed agreement.
• Lead meetings, demos, proposals, negotiations and follow-ups, and use sales data to prioritise opportunities.
• Understand each merchant's payment setup and terminal provider, and position SoftPOS against traditional card machines.
• Work with Operations & Onboarding so new partners are set up and activated, and support early adoption across outlets.
• Find SoftPOS opportunities within existing qlub accounts and share market feedback and competitor insights with the wider team.
• Keep CRM and pipeline records accurate and up to date.

Required profile

• Experience in sales, business development, account management or partnerships.
• Strong understanding of the UAE restaurant, F&B, hospitality, payments, POS or fintech market.
• Comfortable explaining card acceptance, terminals and merchant fees, and making the case for a hardware-free alternative.
• A strong network of restaurant owners, operators or hospitality decision-makers is highly valuable.
• Fluent English is required; Arabic is an advantage.
• A relevant business degree is preferred, but strong commercial experience is more important.

Required skills

• Confidence managing the full sales cycle and working towards ambitious targets.
• Commercial mindset and clear positioning of solutions.
• Comfortable using CRM tools, sales data and pipeline reporting.