Butler

About the role

Rixos Premium Saadiyat Island, a luxury resort on Saadiyat Island in Abu Dhabi, is looking for a Butler. The role centres on providing highly personalised, discreet service to guests, from arrival to departure, and supporting the suite bar and guest room standards.

Key responsibilities

• Greet arriving guests and give a detailed orientation of their rooms and facilities.
• Coordinate with room service on all food and beverage items served in rooms and the removal of used items.
• Coordinate the servicing of guest rooms and help Housekeeping keep rooms to the required standard.
• Maintain guests' personal items, clothing and wardrobes in a clean, neat condition throughout their stay.
• Collect, process, check and deliver valet requests, press guest clothing as needed, and unpack and pack luggage on request.
• Keep the Butler's pantry clean and orderly and maintain stock and charges in the suite bar.
• Help guests with room and local information, make bookings and reservations, and assist in restaurants, reception, luggage services and back-of-house cleaning and maintenance.

Required profile

• Diploma or degree in Hospitality Management or a related field preferred.
• Previous experience in luxury hospitality, preferably in Butler services or hospitality operations.
• Supervisory experience in a five-star hotel or luxury resort is an advantage.
• Excellent command of English; Russian, Turkish or Arabic is an advantage.
• Well-groomed, guest-oriented and able to work shifts, weekends and public holidays.

Required skills

• Excellent communication and interpersonal skills.
• Leadership, organisational and problem-solving abilities.
• Anticipating guest needs and delivering personalised service with professionalism and discretion.