This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Call Center Agent
ASUS · Doubaï
Job description
About the role
We are seeking a proactive Call Center Agent to handle IT‑related customer inquiries via phone, chat, and email. The role focuses on delivering excellent service, resolving technical issues, and promoting ASUS products and services.
Key responsibilities
- Manage inbound calls, chats, and emails from customers.
- Resolve complaints, provide solutions or alternatives, and process RMAs.
- Promote ASUS products and services when appropriate.
- Maintain key performance indicators and conduct care calls as needed.
- Assist and train new team members.
- Maintain professionalism and work efficiently under pressure.
Required profile
- Bachelor’s degree.
- Fluent in English and Arabic, both written and verbal.
- Minimum 1 year of call‑center or customer‑service experience with technical support.
- Proficient in Microsoft Office.
- Strong multitasking, organizational skills, and attention to detail.
Required skills
- Microsoft Office
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
ASUS
Doubaï
Related job offers
-
Spanish Speaking Sales Agent – Dubai (Visa Sponsored)
Approach People Recruitment Doubaï -
Telesales Specialist (Hindi Speakers)
DRL Marketing Management Doubaï -
Customer Service Adviser
Bupa UK Doubaï -
Call Center Agent
American Hospital Dubai L.L.C Dubai -
Customer Service Agent – English Speakers
Wheely Dubai