هذه الوظيفة لم تعد متاحة
انتهت صلاحية هذه الوظيفة في 19/07/2026. لم تعد تقبل الطلبات.
Call Center Agent
ASUS · Doubaï
وصف الوظيفة
About the role
We are seeking a proactive Call Center Agent to handle IT‑related customer inquiries via phone, chat, and email. The role focuses on delivering excellent service, resolving technical issues, and promoting ASUS products and services.
Key responsibilities
- Manage inbound calls, chats, and emails from customers.
- Resolve complaints, provide solutions or alternatives, and process RMAs.
- Promote ASUS products and services when appropriate.
- Maintain key performance indicators and conduct care calls as needed.
- Assist and train new team members.
- Maintain professionalism and work efficiently under pressure.
Required profile
- Bachelor’s degree.
- Fluent in English and Arabic, both written and verbal.
- Minimum 1 year of call‑center or customer‑service experience with technical support.
- Proficient in Microsoft Office.
- Strong multitasking, organizational skills, and attention to detail.
Required skills
- Microsoft Office
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ASUS
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