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Call Centre Agent / Customer Service Representative (Arabic Speaking)

TASC Outsourcing · Doubaï

5,000 - 5,500 AED/month 🇬🇧 English

Job description

About the role

We are looking for an Arabic‑speaking Call Centre Agent/Customer Service Representative to join our outsourced team in Dubai. The role involves providing high‑quality support to customers through multiple channels while meeting performance targets.

Key responsibilities

  • Assist customers with inquiries, complaints and requests via chat, phone and walk‑in.
  • Handle inbound and outbound calls in a courteous, professional manner.
  • Maintain service quality while meeting defined performance metrics.
  • Troubleshoot basic technical issues related to the company’s application.

Required profile

  • Fluent Arabic and good English communication skills.
  • Previous experience in a call centre or customer service environment.
  • Ability to work in a fast‑paced, outsourced setting and join immediately.

Required skills

  • Customer service
  • Call handling
  • Problem‑solving

What we offer

  • Monthly salary between AED 5,000 and AED 5,500.
  • 5‑day work week with standard hours.
  • 6‑month fixed‑term contract, extendable.
  • On‑site role in Dubai.

Questions fréquentes

Le salaire proposé pour ce poste est de 5-6k AED par mois. Le détail figure dans l'annonce.
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Published 4 months ago

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TASC Outsourcing

Doubaï