Cargo Agent
DP World · Doubaï
Job description
About the role
The Cargo Agent is responsible for overseeing the acceptance, handling, and delivery of cargo while ensuring a high level of customer service. This role works closely with porters, equipment operators, and other logistics personnel to guarantee safe and efficient cargo movement.
Key responsibilities
- Oversee acceptance and delivery of cargo, maintaining high customer‑service standards.
- Supervise porters and equipment operators during cargo build‑up and break‑down.
- Inspect, verify, and record cargo at each stage of handling.
- Conduct inventory checks on customer request and document any deviations.
- Track cargo details using both manual and automated systems.
- Validate all cargo documentation to ensure compliance and safety.
- Support officials in safe cargo movement and ensure dangerous goods are handled per IATA regulations.
- Use a PDA to perform job functions and record data.
- Ensure time‑ and temperature‑sensitive shipments meet EU GDP requirements.
Required profile
- At least a Plus Two certificate or equivalent.
- Experience in cargo, logistics, warehouse, or airline operations is preferred.
- Basic knowledge of cargo handling procedures and documentation.
- Ability to work in a fast‑paced operational environment.
- Physically fit to handle cargo‑related activities.
- Good communication and teamwork abilities.
Required skills
- Basic computer knowledge.
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DP World
Doubaï